Frequently Asked Questions for the USA TODAY e-Newspaper

Navigating the USA TODAY e-Newspaper

A look at the toolbar

Toolbar Functions, Buttons, and Descriptions

How do I turn the pages of the e-Newspaper?

When this happens, click once to turn the page.

How can I immediately move to a specific section of the paper?

How to listen to a story contained in the e-Newspaper?

How can I view the most popular articles?

Viewing the USA TODAY e-Newspaper

How can I adjust how the e-Newspaper appears on my computer’s screen?

How do I adjust the size of the print?

How can I optimize my experience with the e-Newspaper of USA TODAY?

Printing from the USA TODAY e-Newspaper

How do I print the puzzles?

OR

How do I print the puzzle so that the entire puzzle prints on a single sheet of paper without any of the puzzle or its clues being left off?

How do I print an article?

How do I print an entire page of the e-Newspaper?

Sharing stories from the USA TODAY e-Newspaper in e-mail or on social network sites

How do I e-mail a story I read in the e-Newspaper?

How do I post a link to an article on my Facebook page?

How do I share a link to an article on Twitter?

Creating keyword alerts

How do create a keyword alert in the e-Newspaper so I receive an email notification each day the word(s) appear in USA TODAY?

The USA TODAY e-Newspaper includes a feature that will search all future editions of USA TODAY for designated keyword(s) or queries.Starting with the first edition of USA TODAY after the search is saved, each day’s edition will be queried for your specified criteria.

Each day that content within USA TODAY matches the query, an e-mail message will be automatically sent to the designated email address; the notification will contain links to the article(s) matching the specified query.

Follow these steps to create a query:

Once the alert has been created, it can be edited or deleted by clicking a link contained within the email notification.

Please note that only one email address can be associated with each keyword alert. There is no limit to the number of keyword alerts a subscriber can create.

Saving articles from the USA TODAY e-Newspaper

How can I save an article that appears in USA TODAY?

The USA TODAY e-Newspaper includes a feature that allows a user to save an article for retrieval at a later time. The article will be saved in the “My Articles” folder for 30 days; after 30 days the article will no longer be in the folder. After 30 days, the article can be accessed by viewing the USA TODAY edition containing the article in the e-Newspaper Archives (see Archives in the first section of this document). To utilize this function, follow these steps:

How can I retrieve an article that I previously saved?

How can I edit or delete my saved articles and categories?

Please note that the saved articles are not saved to your computer’s hard drive; you must be logged in to the e-Newspaper with connection to the internet in order to view your saved articles.

Reading USA TODAY e-Newspaper without a connection to the internet

How do I download the e-Newspaper of USA TODAY so I can read it when I don’t have an internet connection?

I am using Mozilla’s Firefox or Microsoft’s Internet Explorer. How do I download the e-Newspaper of USA TODAY so I can read it when I don’t have an internet connection?

Once I have downloaded the e-Newspaper of USA TODAY into my Favorites folder for reading offline (without an internet connection), how do I read the e-Newspaper?

I did not save the file to my Favorites folder but to another folder on my computer. How can I read the e-Newspaper offline?

The Daily Buzz

What is the Daily Buzz?

I am not receiving the Daily Buzz e-mail. Why?

Can I have the Daily Buzz sent to two different e-mail addresses that I have?

I’m getting the Daily Buzz notifications, but I don’t like the format. Can I change how it is being sent to me?

The link in the Daily Buzz notification doesn’t work; I have to cut and paste the address into my browser.

How often is the Daily Buzz sent?

I am not interested in receiving the Daily Buzz; how do I stop it from coming?

Access Questions

I forgot my password/e-mail, what do I do?

How do I change my password?

I entered my e-mail/password but I cannot get access to the site?

General Questions about the USA TODAY e-Newspaper

When is the e-Newspaper delivered?

I subscribe to the USA TODAY newspaper. Can I get the e-Newspaper for free?

I would prefer to only receive the e-Newspaper. Can I do that?

Technical Tips & Troubleshooting

Which internet browsers are recommended for viewing the e-Newspaper?

  • Firefox
  • Internet Explorer
  • Safari
  • What additional software will I need to have on my computer?

    Where can I get the latest version of Adobe Flash Player?

    The left side of the e-Newspaper window won’t load…why?

    I am using Internet Explorer but the e-Newspaper won’t load. What can I do?

    Please be sure that your privacy setting is not set to high.
    To check this, please:

    I am using Firefox but the e-Newspaper won’t load. What can I do?

    Please be sure that JavaScript is enabled.
    To check this:

    I am getting yesterday’s paper when I go to the site. Where is today’s paper?

    Website browsers and cookies

    If the content appears outdated, it is most likely due to your browser software caching. Caching is a process which attempts to save you time on the internet by saving images. By loading an image/page from cache, your software responds more quickly than if it searches the web for the page you have specified. However, if your software has not refreshed its cache, you stand the chance of getting the “wrong page” due to the fact that it has been updated since your last visit. If this occurs, click on the “Reload/Refresh” button at the top of your browser. This will refresh your cache for that particular page.

    Note: the only way to completely clear your cache is to go into your browser configuration:

    Internet Explorer 8
    1. From the Safety menu, click Delete Browsing History.
    2. Check Temporary Internet files and History, and then click Delete.
    Internet Explorer 7
    1. From the Tools menu, select Internet Options.
    2. Choose the General tab.
    3. Under Browsing history, click Delete.
    4. Next to “Temporary Internet Files”, click Delete files.
    5. Click Close, and then click OK to exit.
    Firefox 3 for Windows
    1. From the Tools menu, select Clear Private Data
    2. Then check Cache
    3. Click Clear Private Data Now.
    Firefox 3 for Mac OS X
    1. In Firefox, from the Tools menu, select Clear Private Data.
    2. Make sure Cache is checked, and then click Clear Private Data Now.

    What are cookies?

    A cookie is a small file that is sent to your Web browser. The cookie is stored on your computer and prevents you from having to re-enter information each time you visit a site. Cookies also help provide unique content (i.e. personalized weather based on a zip code).

    How do I delete my cookies?

    Internet Explorer 6
    1. From the Tools menu, select Internet Options.
    2. Click Delete Cookies.
    3. Click OK.
    Internet Explorer 7
    1. From the Tools menu, select Internet Options.
    2. Click on the General tab and then click the Delete button.
    3. Click the Delete cookies button.
    4. Click the Yes button.
    5. Then click the Close button, followed by the OK button.
    Firefox 3 for Windows
    1. From the Tools menu, select.
    2. Click Privacy.
    3. Click the “Show Cookies” button and then click the Remove All Cookies button.

    If you do not find a resolution to your question, please visit www.usatodayservice.com/eeFAQ for additional information and tips on using the USA TODAY e-Newspaper.